Questions people actually ask

Six packs is a full install. Not four, not five. Six.

Three or four gives you a lighter look. Eight is for extra full or extra long.

Because braiders work differently. Some use more hair per braid than others, so the same head can take five packs with one braider and seven with another. Braid size changes it too. Small knotless braids eat more hair than jumbo.

That is exactly why we say six. You will not run out halfway through a five hour install, and anything left over is your exact shade sitting there for next time.

You stop, and you hope the shade you need is still in stock. Buying the sixth pack up front costs you seventeen dollars. Running out costs you the appointment.

Three. 26 inch at 90g a pack, 22 inch at 80g, and 16 inch at 60g.

Same fibre in all three. The only difference is how far down it sits.

26 inch is what most people online choose, and it is the one to pick if you want length past the middle of your back. 22 inch sits shorter and costs the same. 16 inch is the one to grab if you are somewhere hot, or you want the weight off your neck.

A premium synthetic fibre, pre-stretched, with no coating on it.

The coating is the part worth understanding. A lot of braiding hair is finished with something that has to come off before it goes in, which is why people soak packs before an appointment. Ours does not have that, so there is nothing to wash out.

No. Open the pack and hand it to your braider.

Honest answer: nobody can promise you that, and we are not going to.

Itch comes from a lot of places. Tension in the braids, a scalp condition, product, the install itself. It varies person to person.

What we can tell you is what the hair is. No coating to wash out, and light. Of the 164 reviews on our braiding hair, 39 mention the lightness without being asked. That is the thing customers keep bringing up on their own.

Yes. Knotless, box braids, twists, faux locs and synthetic dreadlocks. Our loc customers are some of the fussiest people about fibre we deal with, and they keep coming back, which tells you more than we could.

Hot water. Dip the ends, hold for a few seconds, then let them cool without touching them. That sets the curl.

You message us. Screens lie, and a swatch of loose fibre tells you almost nothing about how a shade reads once it is braided into your own hair.

Send us a photo on WhatsApp at 0470 372 592 and we will send back real photos of that shade on a head. It takes a minute and it is the best way to not get this wrong.

Colour mixes we put together ourselves, sold under their own names rather than a string of numbers. Chokoreti, Chisom, Pankina, Ada, Amaroo and Bekee among them.

The 26 inch carries the widest range of shades. The shorter lengths carry fewer.

One, and it is automatic. Eight packs or more takes 11.77% off, which puts eight packs of 26 or 22 inch at $120.

Mix the shades however you like. The discount counts packs, not colours.

Yes, and it is a conversation rather than a button. Message us on WhatsApp at 0470 372 592 and tell us what you get through in a month.

$13 flat Express anywhere in Australia, free once your cart passes $90. Order before 1pm AEST and it goes out the same day. One to two days to metro areas.

We only send Express. Not as an upsell, just because braiding hair that arrives after the appointment is no use to anyone.

Spend $120 on our braiding hair and you pick two gifts from the bonnet, the durag, the Sinep aqua wax and the RedOne wax.

Note the wording. The gifts are on braiding hair, not on any $120 basket.

30 days, and we cover it. You do not pay to send it back.

We would rather you messaged us before you ordered though. A photo on WhatsApp beforehand beats a return afterwards for both of us.

Yes. Order online and collect from our shop the same day.